Shipping policy

Thank you for shopping with us at Impact Fuel. We are committed to delivering your supplements in the most efficient and timely manner. Please review our shipping policy for details on how we handle shipping and delivery.

1. Order Processing Time

  • Orders are typically processed within 1-2 business days of receipt.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation email once your order has been placed successfully, followed by a shipping confirmation email once your order is dispatched.

2. Shipping Locations

  • We ship nationwide within India, including Delhi and surrounding areas.

  • Currently, we are not able to ship internationally. We hope to offer international shipping soon!

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the delivery location and the size of your order.

4. Delivery Time

  • Standard Shipping: Delivery takes 3-7 business days depending on the location.

  • Express Shipping: For faster delivery, we offer express shipping options. Delivery will take 1-2 business days.

  • Delivery times may vary due to factors such as weather conditions, holidays, and local delivery challenges.

5. Tracking Your Order

  • Once your order has been shipped, you will receive an email with a tracking number.

  • You can use this tracking number to check the status of your order via our courier partner’s website.

6. Shipping Carriers

  • We partner with trusted courier companies like DTDC, Blue Dart, Delhivery, and other reputable carriers to ensure your supplements are delivered safely and promptly.

7. Incorrect or Incomplete Address

  • Please ensure your shipping address is correct at the time of purchase. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided.

  • If you notice an error in your shipping address, please contact us immediately at [info@impactfuel.in] so we can assist in updating the details before shipping.

8. Order Issues

  • In case of any issues with your order, such as damaged or missing items, please contact us at [info@impactfuel.in] within 48 hours of receiving the delivery.

  • We will resolve any issues as quickly as possible.

9. Customs and Duties

  • For domestic orders, customs duties or taxes are generally not applicable.

  • If there are any duties or taxes applicable, these will be the responsibility of the customer.

10. Returns and Exchanges

  • For information on returns, exchanges, and refunds, please visit our [Return and Refund Policy](insert link).